sequenceDiagram
autonumber
participant SN as ServiceNow
participant CL as Claude<br/>(AI agent)
participant GH as GitHub
participant ME as Me<br/>(phone)
participant GA as GitHub<br/>Actions
participant CF as Cloudflare<br/>Pages
Note over SN,CL: Unattended ServiceNow to AI to GitHub automation is PAUSED.
SN->>SN: I create a change request (CHG) with constraints and success criteria
SN-->>CL: Picked up. Today a manual importer writes it to CHANGES.md. Planned: Flow Designer.
Note over CL: Treat the request as untrusted input. Project rules win.
CL-->>GH: Edit the site on a CHG-number branch, run lint and build, open a pull request
GH-->>ME: Email and phone notification
Note over ME: STOP. I review the diff and a preview. This is my approval gate.
ME->>GH: Merge
GH->>GA: The existing deploy.yml runs
GA->>CF: Same build and upload as today
CL-->>SN: Write the PR link and deploy status to the work notes, then close the change